At Kaheelah Auction, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect the information that you provide to us through our website.

Information Collection and Use

We only collect information that is necessary for us to provide our services to you. This includes your name, email address, phone number, and information about the horses that you are interested in purchasing. We use this information to process your auction bids, contact you about your purchases, and provide you with information about upcoming auctions.

Account Deletion

You have the right to delete your account and the information we have collected about you at any time. You can do this from your account settings in the app, or by emailing us at info@kaheelah.com with a request for account deletion. Once we receive your request, we will delete your account and any personal information associated with it.

Information Sharing

We do not share your personal information with third parties, except in the following circumstances:

• If we are required by law to disclose your information
• If we need to disclose your information to third-party service providers who assist us in providing our services to you
• If we need to disclose your information to enforce our Terms and Conditions or protect our rights.
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Payment Card Data

Card details are entered on our payment gateway's secure page and are never stored by Kaheelah. We share payment information only with our bank and payment gateway to process your transaction, or where UAE law requires it. We collect, store and process your personal information in line with UAE data protection laws.

Data Security

We take data security seriously and have implemented reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will post the updated Privacy Policy on our website and notify you of any material changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@kaheelah.com or call:+97148327788

Dubai Arabian Horse Stud

ADDRESS: Dubai Arabian Horse Stud, Al Qudra Road, Nad Al Thamam Street, Dubai, UAE.